Pooch Parcels BIG Birthday Giveaway – Terms & Conditions

1. The Organiser

This giveaway is organised by Pooch Parcels to celebrate its first birthday.

2. Giveaway Period

The giveaway opens on 1 November 2026 and closes at 23:59 (South African Standard Time) on 15 November 2026. Entries received after the closing date and time will not be considered.

The winner will be announced on the official Pooch Parcels Instagram account on 17 November 2026.

3. Eligibility

The giveaway is open to South African residents aged 18 years or older.

Employees, agents and representatives of Pooch Parcels, their immediate family members, and any other persons excluded in terms of applicable promotional giveaway legislation may not enter.

No purchase or subscription is necessary to enter.

4. How to Enter

To enter, participants must:

• Comment on the official Pooch Parcels birthday giveaway Instagram post.

• Include their pup's name in the comment.

• Tell us one thing that makes their pup special.

• Tag one fellow dog parent who would love Pooch Parcels too!

Only one entry per person will be accepted. Where multiple entries are submitted by the same person, only the first valid entry will count.

Following, liking or sharing the post is not a condition of entry.

Entries must comply with these terms and conditions. Pooch Parcels reserves the right to reject entries that are incomplete, fraudulent or otherwise invalid.

5. The Prize

There will be one winner, who will receive six (6) consecutive months of Pooch Parcels.

The prize consists of one standard Pooch Parcels parcel per month for six consecutive months, including the usual themed toys, treats, bandana and surprise items, together with national courier delivery within South Africa.

The total retail value of the prize is R3,570.00 (Three Thousand Five Hundred and Seventy Rand).

The prize is not transferable, cannot be exchanged for cash and may not be substituted for another product or service.

The prize does not include upgrades, additional products or any other services not expressly stated above.

6. Winner Selection

One winner will be selected at random from all valid entries received before the closing date and time.

The draw will be conducted under the supervision of an independent person. The draw and its outcome will be recorded.

The winner will be announced on the official Pooch Parcels Instagram account on 17 November 2026.

7. Contacting the Winner

The winner will be contacted via Instagram direct message using the account from which they entered.

The winner must respond within 48 hours of being contacted and provide the information reasonably required to arrange delivery of the prize.

If the winner does not respond within this period, cannot be contacted, or is found to be ineligible, Pooch Parcels reserves the right to select a replacement winner through a further random draw, conducted in accordance with applicable legal requirements.

8. Prize Delivery and Redemption

The six monthly parcels will be delivered to the winner at no cost within South Africa.

The first parcel will be arranged following confirmation of the winner's details. The remaining five parcels will be delivered monthly thereafter, subject to reasonable arrangements being agreed with the winner.

The prize is intended for the winner's own use and cannot be transferred to another person or redeemed for cash.

9. General Conditions

Pooch Parcels reserves the right to disqualify any participant who breaches these terms and conditions, provides false information, or attempts to manipulate or interfere with the giveaway.

Participants must ensure that their comments and any information they submit do not infringe the rights of another person.

The winner is not required to agree to the use of their name, photograph, or other personal information for promotional or marketing purposes beyond what is reasonably necessary to administer and announce the giveaway.

Pooch Parcels reserves the right to amend, suspend or cancel the giveaway where required by law or where circumstances beyond its reasonable control make this necessary. Any such changes will be communicated appropriately.

10. Personal Information

Personal information collected from participants will be used only as reasonably necessary to administer the giveaway, verify eligibility, contact the winner and arrange delivery of the prize.

Personal information will be processed in accordance with applicable data protection legislation, including the Protection of Personal Information Act (POPIA).

Participants' information will not be used for unrelated marketing purposes without their consent.

11. Instagram Disclaimer

This giveaway is in no way sponsored, endorsed, administered by or associated with Instagram.

By entering, participants acknowledge that Instagram bears no responsibility for the administration or outcome of this giveaway and release Instagram from any responsibility relating to it.

12. Acceptance of Terms

By entering the giveaway, participants confirm that they have read, understood and agreed to these terms and conditions.